- The hirer shall be responsible for the return of all equipment and clothing in good order and condition.
- Equipment and clothing must not be substituted. This includes toboggans and skis which are numbered. Such items inscribed with a number must be returned as was hired.
- All equipment and clothing must be returned by 6:30 pm on the last day of the hire. Daily rates will apply for late returns.
- Mystic Mountains Ski Hire will not accept any responsibility for any loss, injury or damage from any cause. There is no warranty implied for safety or fitness.
- The hirer agrees to reimburse Mystic Mountains Ski Hire for the loss or damage to any clothing or equipment.
- Orders which are not collected by 11am on the day of hire will be returned to stock and may be hired by other customers.Refunds will not be available.
- Orders may be collected the day before (after 5pm) provided that you have so indicated on the order. This does not apply for collection on Saturdays or Sundays.
- On weekends, orders should be collected from the express queue. This will ensure a minimal (if any) wait. Clothing and footwear should be tried on for correct fit prior to leaving and exchanged if necessary. Excessive changes of clothing and/or footwear and additions to your order may result in you have to join the queue with those who haven't pre-ordered.
- If the chains you order are required for your vehicle on the day in question, you must not leave the store until you have had a demonstration of how to fit them.
